Privacy Policy
At HELENT, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, make a purchase, or interact with our services.
By using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following information when you use our website:
Personal Information
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Full name
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Email address
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Phone number
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Billing address
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Shipping address
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Payment information (processed securely by third-party payment providers)
Automatically Collected Information
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IP address
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Browser type and device information
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Website usage data
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Pages visited and time spent on our website
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Cookies and tracking technologies
2. How We Use Your Information
We use your information to:
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Process and fulfill your orders
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Deliver products to your address
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Provide customer support
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Send order confirmations and shipping updates
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Improve our website and shopping experience
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Prevent fraud and maintain website security
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Send promotional emails and offers (only if you opt in)
3. Payment Security
HELENT does not store your complete payment information.
All transactions are processed through secure and trusted third-party payment gateways that use industry-standard encryption technologies.
4. Cookies
Our website uses cookies to improve your browsing experience.
Cookies help us:
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Remember your preferences
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Keep items in your shopping cart
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Analyze website traffic
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Improve website performance
You may disable cookies through your browser settings, although some website features may not function properly.
5. Sharing Your Information
We do not sell, rent, or trade your personal information.
We may share information only with trusted third parties that help us operate our business, including:
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Payment service providers
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Shipping and delivery partners
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Website hosting providers
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Analytics and marketing service providers
These parties are required to keep your information secure and confidential.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information against:
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Unauthorized access
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Data loss
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Misuse
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Alteration
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Disclosure
While we strive to protect your data, no internet transmission is completely secure.
7. Your Rights
Depending on your location, you may have the right to:
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Access your personal information
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Correct inaccurate information
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Request deletion of your information
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Withdraw marketing consent
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Request a copy of your stored data
To exercise these rights, please contact us.
8. Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of external websites. Please review their privacy policies separately.
9. Children’s Privacy
HELENT does not knowingly collect personal information from individuals under the age of 13.
If we become aware that such information has been collected, we will promptly remove it.
10. Changes To This Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated revision date.
We encourage you to review this page periodically.
11. Contact Us
If you have any questions regarding this Privacy Policy, please contact us:
HELENT
Email: support@helentlifestyle.com
Website: www.helentlifestyle.com